Learn more about the information we collect, how we use it, and how you can change your data preferences.
Who we are
Our website address is: https://www.semixs.com
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year.
If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The information we collect
We may collect and process the following data:
Information provided to us by completing any form on or by interacting with our website (semixs.com). This may include, but is not limited to:
Name and company name
Contact details, such as email address and telephone number
Location information, including IP address and geographical location
Details of any previous assessments or quotations provided to you
Details of any previous purchases or orders placed by yourself
If you contact us through our website in any manner, we may keep a record of or transcript of that correspondence.
Marketing activities
We regularly send out email communications to our customers and consenting interested parties. These can include company updates and statements, promotions, industry and market news, and information that we deem as being relevant to you and the business(es) that you represent.
However, please note that we may still need to contact you via email regarding any transactional or contractual matters. For example, this could be in relation to any ongoing enquiries or any previous agreements or orders that you have placed with us.
Even if you have unsubscribed from our promotional emails, please note that we will still contact you whenever you send an enquiry to us, or make a purchase.
Automated data capture and tracking
We use email monitoring services to check emails that have been sent to our customers and consenting interested parties. By doing this, we obtain information including, but not limited to:
Whether an email has been opened or not
Responses
Which part(s) of the email that you interacted with
We also use analytical tools to collect data about visitors to our website. This can relate to information, where available, such as:
Browsing behaviour whilst on our website
Internet browser
Geographical location
This is purely statistical data about our visitors’ browsing habits and this information is used to better tailor our website to meet the needs of our users. However, we may collect and process personal information if a user begins to enter a contract with us.
Cookies
To allow our systems to recognise you and your device(s), we use cookies. For more information about cookies and how we use them, please refer to our Cookies Policy.
Data collected and processed by external organisations
We use external organisations to monitor user behaviour and collect analytical information and other data that would be beneficial for our use. These include:
Social networks
Online advertising platforms, such as Google Adwords
Credit checking agencies and companies house
Agents, suppliers, sub-contractors and advisers
This includes types of firms that help us run our day-to-day accounts and services
This can also refer to specialist companies who advise us on ways to develop and improve our business
Market researchers
Government and law enforcement agencies
Any transfer of personal data outside of the European Union will be safeguarded under our privacy procedure process.
Retention period
As long as you have an active business relationship with us, we will indefinitely retain your information. If, at any point, that relationship ceases to exist, we will keep your data for up to 10 years.
The reasons we do this are:
To respond to a question or complaint
To study customer data as part of our own internal research
To obey any rules and legislation that apply to us about keeping records
We may also keep data for longer than 10 years if we cannot delete it for legal, regulatory or technical reasons.
Your rights
You can object to us keeping or using your information. This is known as the ‘right to object’.
You can also ask us to delete, remove or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to erasure’ or the ‘right to be forgotten’.
However, please be aware that there may be legal reasons as to why we need to keep or use your data. But please inform us if you think that we should not be using it.
You can ask us to restrict the use of your personal data if:
It is not accurate
It has been used unlawfully, but you do not want us to delete it
It is not relevant any more, but you wish us to keep it for use in legal claims
You have asked us to stop using your data, but you are waiting for us to inform you whether we can keep on using it
We will not use your information while it is restricted.
If you choose not to give us your personal information
You can choose to withhold your personal information from us. However, if you decide not to give us this information, it may delay or prevent us from fulfilling our contract with you, or undertake any activity as dictated to us by law. This could mean cancelling an order that you have with us.
How to withdraw consent
You can withdraw consent at any time. Please use the unsubscribe form if you wish to do so. Alternatively, you can contact us through the contact details found at the bottom of this page.
If you do opt to withdraw your consent, we may not be able to provide certain services to you. If this is the case, we will inform you.
How to update your personal data
If you believe the data that we hold to be incorrect, you can request for the details to be updated. This can be done either verbally or in writing. Any changes will be made within one calendar month.
How to complain
If you are unhappy with how we are using your personal information, please do contact us.
You also have the right to go to the regulator and, if you are not happy with the outcome of a complaint, lodge an appeal. The regulator is the Information Commissioner’s Office. To report a concern, or find out more information, please visit the ICO’s website.
Changes to this privacy statement
We may update this privacy statement at any time, though we will always place the current version on this webpage.
In the event of any substantial alterations, we may contact you via email so that you are able to review any changes made.
Contact details
You can contact us directly regarding any query, complaint or request for information by sending an email to stock@semixs.com
